-We ship items out as soon as possible, but this will not always be the same day as your order
-Shipping is based on weight
-All items will be shipped via USPS, tracking numbers will be provided when order is shipped
-You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.
If for any reason you are not satisfied with your purchase, please carefully follow the return instructions:
-Please contact Sox Signatures at Info@SoxSignatures.com
-All items returned at the customer’s request with no issue will incur a 15% re-stocking fee up to a maximum of $50. Items that are returned beyond 30 days will also incur this fee.
-In order to receive credit, we require that:
---Damaged merchandise must be returned in original carton and packaging.
---Include the item to be returned with the Certificate of Authenticity.
---No credit will be issued if any of the above is missing.
We will refund shipping and handling charges only if our merchandise was damaged, defective ,or shipped to you in error.
Pack carefully and return to:
27 Curran Way
Somersworth, NH 03878
Please be aware: All items returned at the customer’s request with no issue will incur a 15% re-stocking fee up to a maximum of $50. Items that are returned beyond 30 days will also incur this fee.
All merchandise is considered to belong to you until we receive it back in satisfactory condition. We suggest for your own protection that you ship the package back to us insured for the purchase value.